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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It includes elaborate info about all the operations that you can perform on the given page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of how-to videos clarifying how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer support engineers available 24/7/365 and eager to help you with any question. Each support ticket you send will be responded to in less than 1 hour (the average support ticket response time being only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236717

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com